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About Us and Frequently Asked Questions

Terms & Conditions

By using BookAClinic.com.au you agree to the terms below. Please read them carefully.

1. About our service

BookAClinic is a directory and booking platform. We connect you with independent, registered clinics; we do not provide health care ourselves.

2. General information only

Content on this site, including answers from Abby, is general information and not medical advice. Always consult a registered practitioner. In an emergency call 000.

3. Bookings

Appointments are made directly with the clinic. Fees, cancellation policies and treatment are the responsibility of the clinic you book with.

4. Your account

You are responsible for keeping your sign-in details secure and for the accuracy of the information you provide.

5. Acceptable use

You must not misuse the site, post false reviews, attempt to access other users' data, or interfere with the platform.

6. Liability

To the extent permitted by Australian Consumer Law, BookAClinic is not liable for the services provided by listed clinics.

7. Changes

We may update these terms from time to time. Continued use of the site means you accept the updated terms.

Privacy Policy

We collect only what's needed to make your booking and improve our service, and handle it under the Australian Privacy Principles.

Cookies

We use cookies to keep you signed in, remember preferences and understand how the site is used.

Contact

Questions about these terms? Email pheath@bookaclinic.com.au and our team will respond.